Virtual Travel Retail Expo
11-15 October, 2021
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Agenda
Day 1
11 October 2021
23:00 EST 05:00 CET 11:00 BEIJING
GDF PLAZA - COMMERCIAL PROJECT PROMOTION

GDF Plaza belongs to Global Consumer Boutique (Hainan) Trading Co., Ltd., which is a subsidiary of Hainan Development Holdings. This video will showcase four core projects of our company, including Off-shore Duty Free Store (GDF PLAZA), Onshore Duty Free Stores, the South China Sea Pearl Island and four parcels of Guoxing Avenue, Global Consumer Boutique Expo Park

SPEAKER:
CASEY LIM(林月文)Vice President, Global Consumer Boutique (Hainan) Trading Co., Ltd.

02:00 EST 08:00 CET 14:00 BEIJING
How to Build an All-New Wangfujing Duty Free

In 2020, Wangfujing Group was granted a duty free license and set up a wholly-owned subsidiary, Beijing Wangfujing Duty Free Commodities Management Co., Ltd. to expand the duty free business.
To provide better products and services to global travellers, we will tell how to build an all-new Wangfujing Duty Free based on our understanding of the travel retail industry as well as support from government policy.
We look forward to seeing you in our session, and warmly welcome your inputs or cooperation.

SPEAKERS:
Grace Zeng, Vice President, Wangfujing Group
Cathay Sun, Chief Operating Officer of Wangfujing Duty Free

03:00 EST 09:00 CET 15:00 BEIJING
Revolutionizing Heated Tobacco - Presenting the NEW IQOS ILUMA

Join us in a live presentation of our new IQOS ILUMA – our latest heated tobacco device packed with breakthrough induction technology for next-level sensorial pleasure. With the revolutionary SMARTCORE INDUCTION SYSTEM™ the bladeless device heats tobacco within the stick, without burning it, to provide a better and more consistent experience with no tobacco residue and no need to clean.

SPEAKERS:
Nicole Bauer, Innovation & Portfolio Project Leader, Philip Morris International
Georges Chami, Head of Innovation and Portfolio Deployment, Philip Morris International

06:00 EST 12:00 CET 18:00 BEIJING
Join Duty Free Global's Travel Retail Future Tour

Join Barry Geoghegan, Founder of Duty Free Global as he brings you on a whirlwind 360-degree tour of Duty Free Global’s Travel Retail Future. Barry will explore how to engage, excite and delight a younger audience in the travel retail channel.

SPEAKER:
Barry Geoghegan, Founder, Duty Free Global

07:00 EST 13:00 CET 19:00 BEIJING
Guided tasting: Bushmills Whiskey GTR Exclusive Black Bush 8020, Dobel 50 Cristalino Luxury Tequila

Please join us as we showcase a new GTR exclusive from Bushmills as well as taking a closer look at the luxury world of Cristalino Tequila.

Firstly, tequila connoisseur Stelios Papadopoulos will expand on the popularity of Cristalino Tequila as he guides you through the wonderful flavours of Dobel 50 Cristalino Extra Anejo tequila.

After this, Lauren McMullan, Bushmills Brand Ambassador will provide an exclusive first look at the new, exclusive Bushmills Black Bush 8020 PX Cask reserve.

SPEAKERS:
Stelios Papadopoulos, Tequila Advocacy and Activation Manager, Proximo
Lauren McMullan, Bushmills Irish Whiskey Brand Ambassador, Proximo Spirits

09:00 EST 15:00 CET 21:00 BEIJING
Diageo Global Travel Product Reveal

Join us to watch an exciting, brand-new Diageo Global Travel product reveal.

SPEAKERS:
Dafydd Pugh Williams, Marketing and Innovation Director, Diageo
Christie Knight, No & Low Alcohol Brand Ambassador, Diageo

10:00 EST 16:00 CET 22:00 BEIJING
Stoli Group: Sustainability: One Vision. One Mission.

While many companies are planting trees to offset emissions, Global Sustainability Leader, Elisa Whitehouse will shed light on how Stoli is challenging the mindset, committed to changing the way of doing business. With sustainability at the heart of our DNA, we at Stoli have a plan to deliver one vision and one mission: by 2025, we will have established the most powerful and sustainable ultra-premium spirits and wines portfolio.

SPEAKERS:
Elisa Whitehouse, Global Sustainability Leader, Stoli Group

Day 2
12 October 2021
23:00 EST 05:00 CET 11:00 BEIJING
Activations in a New Retail Era – Designing a New Promotional Framework

How can brands and retailers best prepare for a new in-store and in-person sales and promotional experience while managing costs? What supports are needed for operational efficiency, effectiveness, and accountability all while keeping consumer behaviour front and centre? Join SPARK Founder and President Heidi Van Roon as she shares a new framework in a new era that serves the retailer, the brand, the staff, and the consumer with a focus on sales.

SPEAKERS:
Heidi Van Roon, Founder/President, SPARK

00:00 EST 06:00 CET 12:00 BEIJING
Duty free – The Big Step for Lagardère in China

In recent years, Lagardère in China has been very focused on duty paid travel retail, a channel that has emerged as a significant business. Now we have taken a big step into duty free business in China, which is a great space for industry stakeholders to work together and raise the bar in terms of quality, execution and brand image. In this season of great promise, we can move forward together to grow the market and seize the opportunities ahead.

SPEAKERS:
Terry Chua, VP Merchandising Asia, Lagardère Travel Retail Asia

02:00 EST 08:00 CET 14:00 BEIJING
Travel the World with LINDT chocolate

Come along and discover a day in the life of one of our LINDT Maître Chocolatiers and how he creates your beloved chocolate. He will take you on a trip around the world and will share inspiration and passion to create typical sweet surprises from different regions of the world using delicious LINDT Chocolate. Fasten your seatbelt and let your world be enchanted by our LINDT chocolate.

SPEAKERS:
LINDT Maître Chocolatier

03:00 EST 09:00 CET 15:00 BEIJING
Johnnie Walker Princes Street Experience

Don’t miss out on an exclusive behind-the-scenes look at our brand new Johnnie Walker Princes Street Visitor Experience. Transport yourself into the heart of Edinburgh during our Experience Arena session.

SPEAKERS:
Ervin Trykowski, Diageo Global Scotch Ambassador

05:00 EST 11:00 CET 17:00 BEIJING
Discover the World of Whisky with Bacardi

Discover the world of whisky with Bacardi’s Malts Brand Ambassador, Matthew Cordiner, and Dewar’s Brand Ambassador, Fraser Campbell. Join them as they discuss the latest trends within the category and how Bacardi is capitalising on the growth of premium whisky. Learn more about the World’s Best Blended Whisky, Dewar’s Double Double 32YO, and discover the relaunch of Royal Brackla. Be sure to pour yourself a dram and tune in – it’s not one to miss!

SPEAKERS:
Fraser Campbell, Global Brand Ambassador – Dewar’s
Matthew Cordiner, Global Brand Ambassador – Malts

06:00 EST 12:00 CET 18:00 BEIJING
Discover FEKKAI Clean Sustainable Hair Care & Styling

Discover FEKKAI, the first professional salon brand to deliver high-performance hair care with completely clean formulas and sustainable packaging. Step into our world to learn about our salon-tested collections, rich heritage, and current mission to help make the beauty industry cleaner and more sustainable, one bottle at a time. Then hear directly from the founder behind our award-winning brand, celebrity hair stylist Frédéric Fekkai, in an in-depth Q&A session.

SPEAKERS:
Frederic Fekkai, Founder, Fekkai Retail LLC
Crystal Wood, Chief Commercial Officer, Fekkai Retail LLC
Courtney Bostick, Director of Business Development, Fekkai Retail LLC

09:00 EST 15:00 CET 21:00 BEIJING
Campari Group Presents: Crafted with Joy

Join us for a 30-minute immersion of Appleton Estate Jamaican Rum featuring our esteemed Master Blender Joy Spence.

SPEAKERS:
Joy Spence, Master Blender, Appleton Estate® Jamaica Rum

10:00 EST 16:00 CET 22:00 BEIJING
Kentucky Owl Wiseman Bourbon - Product Launch

A glimpse into the future of Kentucky Owl with an introduction to its newest addition, The Wiseman: A bourbon that pays tribute to the past with its eyes set on the future. Join Stoli Global Brand Advocacy Leader James Bowers as he takes you through a tasting, speaks about this superb new whiskey, and discusses our vision for excellence.

SPEAKERS:
James Bowers, Global Brand Advocacy Leader, Stoli Group

Day 3
13 October 2021
03:00 EST 09:00 CET 15:00 BEIJING
People Power – Recruiting for the Travel Retail industry

The people factor of travel retail – as the world starts to reopen we discuss the value of people in travel retail and what that means in the new world in which we live and work. What will recruiting be like in the future and what challenges are being faced in the general market now?

SPEAKERS:
Jill Brocklebank, Director, One Red Kite

07:00 EST 13:00 CET 19:00 BEIJING
Beyond Sustainability

We will take you through Nestlé’s confectionery sustainability journey and how regeneration is also building our vision beyond sustainability. This is a journey where we don’t have all the answers, but we believe in the power of food to enhance the quality of life. It is this belief that fuels our commitment to use our global scale, resources, and expertise to contribute to a healthier future for people and the planet.

SPEAKERS:
Stephane Detaille, Global Sustainability Manager Confectionery & Ice Cream, Nestlé
Stewart Dryburgh, General Manager, Nestlé International Travel Retail

08:00 EST 14:00 CET 20:00 BEIJING
Mondelez WTR – Championing Sustainability in Travel Retail Through Trusted Partnerships

In this roundtable session, Mondelez WTR, CircleSquare and Gebr Heinemann discuss how through shared passion, trust and commitment, they are progressing more sustainable practices in the travel retail channel, using the recent zero-waste Cocoa Life activation at Oslo Airport as an example. This activation was a first for Mondelez WTR globally, and the confectionery category leader hopes to inspire even greater advances in how sustainability is prioritised in the channel.

SPEAKERS:
Iris Litschauer, Senior Business Development Manager, Mondelez WTR
Abby Loadeer, Account Director, CircleSquare
Frank D. Hansen, Category Manager at Gebr. Heinemann

09:00 EST 15:00 CET 21:00 BEIJING
The Rise of Super Premium Tequila

Join us to find out more about the second fastest-growing spirit category in global travel retail.
Let the global market leader help you rediscover and learn more about this exciting and dynamic category.
Come and learn about how we make our handcrafted tequila at La Hacienda Patrón, how to best enjoy it and hear more about the journey we are on.

SPEAKERS:
Matthew Sykes, Global Senior Marketing Director

Day 4
14 October 2021
04:00 EST 10:00 CET 16:00 BEIJING
Jägermeister LIVE Masterclass

Explore the story behind the world-renowned Jägermeister. Learn about our secret recipe, the 12-month ageing process and so much more. Our Global Brand Ambassador Nils Bose will be broadcasting live from Berlin in this interactive session exploring Jägermeister, Jägermeister Manifest and Jägermeister Cold Brew Coffee.

SPEAKERS:
Nils Boese, Jägermeister Global Brand Ambassador

05:00 EST 11:00 CET 17:00 BEIJING
Digitalisation Opportunities in Travel Retail

Previously, the travel retail industry was relying heavily on business travel and tourist traffic while in the post-COVID period, those travellers are still facing constraints – which becomes the new normal. How does Lagardère see the opportunities in digitalisation that can help the company to beat the competition? What is the uniqueness in the travel retail industry while ‘going digital’?

SPEAKERS:
Zhu Gang, North Asia CIO, Lagardère Travel Retail

06:00 EST 12:00 CET 18:00 BEIJING
The Dalmore Ensemble Collection – A Multi Sensory Virtual Experience

Join us for a symphony of sensations at The Ensemble Collection Virtual Experience.
See, hear and enjoy the new campaign that will inspire duty free shoppers in-store and online by joining Stephen Martin, as he reveals the latest travel retail exclusive collection from The Dalmore Distillery.
The three new, beautifully orchestrated single malts, accompanied by bespoke music and art commissioned from award-winning creatives, are an uplifting, multi-sensory feast for the senses.

SPEAKERS:
Stephen Martin, Global Single Malt Specialist

07:00 EST 13:00 CET 19:00 BEIJING
Tea Discovery Experience

Join us as we share our love of extraordinary tea, and explore our wonderful selection of quality teas in this intimate tasting experience. We draw upon four generations of expertise to seek out the world’s finest tea gardens, and it is our belief that everyone deserves an exceptional cup of tea. We want to inspire tea drinkers everywhere with our passion, our dedication to quality, our commitment to community and the environment, and our ceaseless exploration of new flavours and blends.

SPEAKERS:
Tracey Wakelin, Head of Global Marketing, Ahmad Tea Ltd
Dominic Marriott, Senior Tea Taster, Ahmad Tea Ltd
Joyce Maina, Founder, Cambridge Tea Consultancy

09:00 EST 15:00 CET 21:00 BEIJING
Q&A – 'How Digital has Changed and is Set to Change Further the Landscape of Global Travel Retail'

We begin with an introduction to PartnerWise and our esteemed panel of experts from digital, technology, organisation design and talent within travel retail and wider sectors such as global beauty. There follows a Q&A session with our panel, exploring their career experiences and vision to address questions from the audience. This will provide thought-provoking insight into the current and future digital landscape and opportunities within global travel retail.

SPEAKERS:
Ian Williams, Managing Partner and Founder PartnerWise
Jenny Dodds, Partner and Co-Founder PartnerWise
David Pickles, Partner Global Beauty
John Moriarty, Consultant
Dan Binder, Consultant

10:00 EST 16:00 CET 22:00 BEIJING
Duty Free Global's After Show Social

Join us for Duty Free Global’s end of show social where we’ll share news from friends in the industry with a beverage or two!

SPEAKERS:
Barry Geoghegan, Founder, Duty Free Global

Day 5
15 October 2021
04:00 EST 10:00 CET 16:00 BEIJING
The Consumer-Driven Digital Revolution: A Look at the Insights Driving Change

Join us as we share data-driven insights driving our retail experience and the evolution of omni-channel digital deployment. An industry traditionally supported by brand building and consumer engagement efforts with shopfloor staff has been forced to pivot radically as a result of Covid-19. The pandemic and resulting changes in consumer behaviour were the catalyst for a complete rethink of our consumer experience strategy in the context of the “New Normal”.

SPEAKERS:
Anthony Fysh, Head of Commercial Planning (Middle East & Africa)
Ksenia Klenova, Head of Consumer Journey Duty Free

07:00 EST 13:00 CET 19:00 BEIJING
Q&A – How Digital has Changed and is Set to Change Further the Landscape of Global Travel Retail

We begin with an introduction to PartnerWise and our esteemed panel of experts from digital, technology, organisation design and talent within travel retail and wider sectors such as global beauty. There follows a Q&A session with our panel, exploring their career experiences and vision to address questions from the audience. This will provide thought-provoking insight into the current and future digital landscape and opportunities within global travel retail.

SPEAKERS:
Ian Williams, Managing Partner and Founder PartnerWise
Jenny Dodds, Partner and Co-Founder PartnerWise
David Pickles, Partner Global Beauty
John Moriarty, Consultant
Dan Binder, Consultant

*Speaker line-up subject to change

Latest News
  • The Moodie Davitt Report renews Virtual Expo commitment to Smile Train and saving the planet 04/10/2021
  • Peace Arch Duty Free and DFS executives win latest Virtual Travel Retail Expo prize draw tickets 01/10/2021
  • FAB Women: Powerful all-female speaker line-up boosts FAB 2021 at Virtual Travel Retail Expo 01/10/2021
  • Retail in Asia devotes splash treatment to Virtual Travel Retail Expo 29/09/2021
Twitter Highlights
  • King Power to extend Bangkok duty free presence with major downtown and airport projects https://t.co/4hV6r82Dms
    8 minutes ago
  • Hot to Trot: Lotte Duty Free brings stellar line-up to 32nd Family Concert https://t.co/mRCS8PDEI9
    about 8 hours ago
  • Sight Lines: Airports Authority of India calls advertising concession RFP for Ayodhya greenfield airport https://t.co/W0JFGUQcc1
    about 18 hours ago

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