Virtual Travel Retail Expo
11-15 October, 2021
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  • About Expo
    • Home
    • About Expo
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    • FILTR.QINGWA
    • Press Centre
    • Show Policies
    • Terms & Conditions
    • Cookies Policy
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  • What’s On
    • Knowledge Hub
    • Agenda
    • Experience Arena Agenda
    • Speakers
    • FAB 2021
    • FAB Superstars Awards
    • Travel Retail Superstars Awards
    • The Moodies Travel Journey Digital Awards
  • Confirmed Visitors
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Lucy Thomas

Lucy Thomas

Lucy Thomas

Head of Retail, Auckland Airport

Lucy Thomas is the Head of Retail for Auckland Airport, New Zealand’s busiest airport, owned and operated by one of New Zealand’s largest publicly listed companies. Lucy leads the team responsible for both the international and domestic terminal retail across all categories (duty free, F&B, specialty, paid media, services etc); managing everything retail from the operations, leasing and marketing to business, terminal and other strategic developments.

Prior to joining the airport, Lucy had a consumer insight background. With over 14 years airport experience, Lucy has held four different roles at Auckland Airport, all with a strong retail and commercial focus. Her previous roles have encompassed passenger experience development, marketing, managing the airport’s paid media concession, delivering pan-business insight as well as leading commercial business development. Lucy led the tenders for the major contracts in duty free, advertising and currency exchange and headed the team delivering the expanded retail & F&B experience in the 2017 international departures project. Lucy joined the APTRA Board in 2020 and is representing airports in Oceania who often face similar challenges in the region.

Other Speakers

Charles_ChenCharles Chen
Han ShengjianHan Shengjian
Masahiko UotaniMasahiko Uotani
Tegla Loroupe 2021 WebAmb. Tegla Loroupe SS. OGW
Benjamin VuchotBenjamin Vuchot
Stephen HayStephen Hay
Eugene BarryEugene Barry
Pierre AbignanoPierre Abignano
AL_BakerHis Excellency Mr. Akbar Al Baker
Thabet-Musleh-Thabet Musleh
Sunil-Tuli-APTRA_FINALSunil Tuli
Eudes-FabreEudes Fabre
Richard Goodman APTRARichard Goodman
Susan GraySusan Gray
Ivo FavottoIvo Favotto
Neil StollznowNeil Stollznow
Colm McLoughlin Executive Vice Chairman & CEOColm McLoughlin
Rob RobertsonRob Robertson
Marc-Andre KamelMarc-André Kamel
Mauro Anastasi 2021Mauro Anastasi
jack-macgowan-new.da8c2d74a9eeJack MacGowan
Silvia CamarotaSilvia Camarota
Mary WyseMary Wyse
Alexandre_RicardAlexandre Ricard
Juan GomezJuan Gómez
Phillip NguyenPhillip Nguyễn
Nitin KapoorNitin Kapoor
Luke TreloarLuke Treloar
Michael SchriverMichael Schriver
Stewart-DryburghStewart Dryburgh
Markus StrobelMarkus Strobel
Fraser Brown 2021Fraser Brown
Sam FischerSam Fischer
Rachelle PetersonRachelle Peterson
Adrian PittawayAdrian Pittaway
Lisa BauerLisa Bauer
Carol CabezasCarol Cabezas
Matthew HodgesMatthew Hodges
Kim MarottaKim Marotta
Victoria RussellVictoria Russell
Julian DiazJulián Díaz
Ray GaulRay Gaul
Heidi-KoppleHeidi Köpple
Max BergerMax Berger
Chris_POKChris Pok
Vanessa WrightVanessa Wright
Simon Van MoppesSimon van Moppes
Anuj royAnuj Roy
Daniel WorboysDaniel Worboys
Simon EvansSimon Evans
Ray HernanRay Hernan
Oscar Vela SpeakerÓscar Vela
Kenneth R. GuldbjergKenneth R. Guldbjerg
Pravat PaikrayPravat Paikray
Saurabh SinghalSaurabh Singhal
Suzee BrainSuzee Brain
Ezio BalariniEzio Balarini
Steve JohnsonSteve Johnson
Walter SeibWalter Seib
Ben GreenBen Green
Jane NichollsJane Nicholls
Lana CramerLana Cramer
Cristina BowermanCristina Bowerman
Yvonne KamYvonne Kam
Marcie Turney & Valerie SafranChef Marcie Blaine Turney & Co-Owner Valerie Safran
Pat Murray SSPPat Murray
Mark Angela SSPMark Angela
Jeremy Fennell SSPJeremy Fennell
Neil Campbell SSPNeil Campbell
Zenola CampbellZenola Campbell
Martin MoodieMartin Moodie
Dermot DavittDermot Davitt
Hannah Tan-GilliesHannah Tan-Gillies
Kevin ZajaxKevin Zajax
Nick InksterNick Inkster
heidi-van-roonHeidi Van Roon
Marcus GriffinMarcus Griffin

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