Charles Chen is one of the most influential figures in the global travel retail industry. He has worked in the sector for over 30 years, having joined China Duty Free Group (CDFG) in 1987.

Mr Han Shengjian is the Director General of Hainan Provincial Bureau of International Economic Development (Hainan IEDB).

Mr Masahiko Uotani is Representative Director, President and Chief Executive Officer of Shiseido Company, Limited – a Japanese beauty company founded in Ginza, Tokyo in 1872.

Amb. Tegla Loroupe was born in 1973 in the hilly region of West Pokot Kapsait location, Lelan division of West Pokot District.  She grew up with 24 siblings and spent her childhood working fields and looking after younger brothers and sisters.

Benjamin Vuchot joined DFS initially in 2011 as Region President Asia North, running the company’s operations in Hong Kong, Macau, China and Korea. During this time he opened three main retail concessions in Hong Kong International Airport, rebranded Hong Kong’s downtown stores to T Galleria, and drove DFS’ ambitious growth plan in Macau.

Stephen Hay is Airport Dimension’s global strategy director. Responsible for the development and articulation of vision and propositions for the future traveller.

Eugene Barry joined Dubai Airports in 2009 and is responsible for leading the company’s non-aeronautical revenue portfolio, including DXB’s and DWC’s airport business.

As Director, Commercial, Pierre is responsible for the optimisation of the Commercial and Operational activities at VINCI Airports around the world. Pierre started his working career as a commercial lawyer...

His Excellency Mr. Akbar Al Baker is among the most inspirational figures in world aviation. Besides his leadership of Qatar Airways, Hamad International Airport and Qatar Duty Free...

Thabet Musleh is the Vice President of Operations at Qatar Duty Free (QDF), the second-largest duty-free operator in the Middle East.

Sunil Tuli is the Group Chief Executive of Hong Kong-based King Power Group, driving the company’s duty free & travel retail activities as well as a number of its other diverse ventures.

With over a decade of experience in travel retail, Eudes Fabre leads Lagardère Travel Retail’s activities in Greater China and Japan.

Lucy Thomas is the Head of Retail for Auckland Airport, New Zealand’s busiest airport, owned and operated by one of New Zealand’s largest publicly listed companies. Lucy leads the team responsible for both the international and domestic terminal retail across all categories (duty free, F&B, specialty, paid media, services etc)...

Richard was born in Sydney, Australia. Following his primary education, he completed a Certificate in Business Administration, the Australia Institute of Company Directors (AICD) course and Executive Masters in Business Administration.

Susan has spent 20+ years in the airports industry, including 10+ years as a commercial planning consultant. Her specific areas of focus are commercial planning and strategy and business development and customer experience.

After working for four years as General Manager – Planning & Economics at the now privatised Federal Airports Corporation of Australia, Ivo rose to prominence in the travel retail sector with the publication in 1998 of the first edition of the then Airport Retail Study (ARS)...

Neil Stollznow has been a leader in the market research field in the Asia Pacific region for over 30 years. He has been awarded Qualified Practising Market Researcher status by The Research Society (TRS)...

Colm McLoughlin is from Galway and he began his retailing career in London in the 1960’s working for the popular high-street chain of Woolworths, before moving back to Ireland to work for Shannon Duty Free.

Rob has been leading the beauty & cosmetics landscape in China for 30 years. Fluent in Mandarin, he has directed brand management efforts for over 50 brands across every category of beauty; and all major online and offline channels...

Marc-André is partner and director with Bain & Company's Paris office and the Global Head of Bain's Retail practice and leading member of Bain's Full Potential Transformation practice.

Mauro Anastasi is a partner based in Bain & Company’s Milan office. He is an expert in the firm’s Retail, Airlines & Transportation and Advanced Manufacturing & Services practices.

Jack MacGowan is Director at Castlepole Consulting in Ireland and former CEO of Irish state-owned Aer Rianta International (2011-2018).

Silvia Camarota is a Senior Director for North America Market Management, Lodging at Expedia Group. In her role, Silvia oversees a team of account management professionals responsible for lodging partnerships across many North America markets.

Mary Wyse is the Analytics Manager for Aer Rianta International (ARI). With over eight years’ experience in retail analytics and management, Mary’s current role is challenging and diverse...

Mr Alexandre Ricard is a graduate of ESCP, the Wharton School of Business (MBA majoring in finance and entrepreneurship) and of the University of Pennsylvania (MA in International Studies).

Juan Gómez’s career in the travel industry began in 2013 when he left Spain to study for an MA in Tourism Management at the University of Westminster, London.

As an active person with a creative and innovative mindset, Phillip Nguyễn understands that for a business to be successful and trusted by customers, first of all, the trust and commitment of employees is indispensable.

Nitin Kapoor is a British business leader with 25 years of extensive experience across the finance, healthcare and pharmaceutical industries in Europe, Asia-Pacific and the Americas.

Luke is a career KPMG strategy consultant with extensive emerging and frontier market experience. Throughout his consulting career, he has been responsible for designing, developing and implementing high-profile, profitable, and mission-critical solutions...

Michael Schriver is President North Asia at Louis Vuitton, based in Hong Kong. He is one of the world’s and Asia Pacific’s most-respected luxury sector executives...

Originating from the highlands of Scotland, Stewart Dryburgh graduated in Civil Engineering before starting a marketing & sales career in London. He joined Nestlé in its UK confectionery business in 1998.

Markus Strobel is responsible not only for one of the fastest-growing business units in P&G, but also for navigating the challenges of a highly-specialised marketplace and bringing true utility of products to all consumers.

Fraser Brown became Retail Director at Heathrow on 1 November 2018 following over four years at Heathrow Express as Managing Director and formerly Commercial Director.

Sam Fischer is the President, Asia Pacific and Global Travel for Diageo. He is a member of Diageo PLC’s Executive Committee, with responsibilities spanning Diageo’s businesses...

Rachelle Peterson is the Global Commercial Distribution Director for CNN International at WarnerMedia, where she manages the company’s B2B distribution business, ensuring linear and digital delivery of CNN International and WarnerMedia feature programming...

Adrian Pittaway is the Head of Retail for MSC Cruises.  Based in Geneva, Adrian heads the largest in-house cruise retail operation in the world. With one of the most modern cruise ship fleets in the world, MSC Cruises’ global retail team operate as part of the larger MSC Group...

Lisa Bauer is President and CEO of Starboard Cruise Services; she oversees all operations for Starboard and sister company Onboard Media. Bauer previously held the position of Vice President of Onboard Experience at Delta Airlines...

Carol Cabezas is the President of Azamara, an upmarket vacation company focused on Destination Immersion experiences. Carol joined Azamara in 2017 as the Chief Operations Officer taking on responsibility for the full range of operations in the brand...

Matthew Hodges held a number of leadership positions in leading Travel Retail brands, Godiva, Diageo and Rémy Cointreau - and joined Harding in August 2021 as Chief Commercial Officer.

Kim Marotta is the Global Vice President, Environmental Sustainability for Beam Suntory, one of the world’s leading premium spirits companies. In her role, she is responsible for developing and implementing long-term commitments to environmental sustainability...

Victoria Russell joined Beam Suntory as its first Chief Diversity & Inclusion Officer in January 2021. In this newly created role, Russell joined the company’s Senior Leadership Team and leads diversity and inclusion...

Julián Díaz González was appointed CEO of Dufry AG in January 2004, and since then has overseen the company’s rise to become the world’s number one travel retailer.

Ray Gaul, co-founder & CEO at Retail Cities, started his career as a US Peace Corps volunteer teaching marketing and economics in Western Ukraine at the end of the Soviet era.

Heidi Köpple began her career with Zürich Airport in 2010 as Senior Manager Retail Airside, and was promoted to her current role in 2016. She is accountable for the performance of the entire commercial business and for the development of the commercial space.

Max Berger is the Chief Commercial Officer of Highsnobiety, where he oversees the company’s commercial and brand initiatives across several departments which include commerce, retail, print, new business development, and international expansion.

Chris Pok joined Singapore Airlines in September 2001 as a Purchasing Executive in the Commercial Supplies Department.

Appointed to Pernod Ricard HQ in August 2017, Vanessa is responsible for the creation and global implementation of the Group’s 2030 Sustainability & Responsibility roadmap ‘Good Times from a Good Place’.

Born and raised in London, Simon began his career with Unilever where he spent 16 years in a variety of marketing and sales roles in the UK and USA.

Anuj Roy is an insights professional with natural passion for unearthing deep-rooted consumer truths to drive business growth.

Daniel Worboys is a Retail Design Professional with a passion for delivering unique and memorable retail experiences. He has 13 years retail design experience working across Domestic & GTR Retail Channels...

Simon is the Sustainability Director at creative consultancy PIE Factory with 13+ years’ experience as a sustainability consultant in designing, implementation and strategic communication of sustainability strategies...

Ray Hernan joined Aer Rianta International (ARI) as CEO in August 2018. Prior to joining ARI, Ray held various senior executive roles in public and private companies, mainly in the aviation and retail sectors.

Óscar Vela Nebot is Chief Executive Officer of Areas, a global leader in Food & Beverage and Travel Retail, based in Barcelona. The company serves 350 million customers each year...

Saurabh joined Bangalore International Airport Limited in 2019. He is part of the Commercial Development team and responsible for transforming Kempegowda International Airport...

A retail professional with more than 19 years of experience in the retail industry across various functions, profiles and channels with core competencies...

Kenneth has over 25 years of experience in managing the commercial business in the Aviation sector. He has played a pivotal role in establishing commercial goals and roadmaps for all revenue streams at BLR Airport.

Suzee is the Founding Director & one half of the power duo, B&P. She held her first senior management role before she turned 21 and worked in senior management roles in hotel and commercial catering...

Born in Italy in 1963 and graduating in Business Economics at the Università Commerciale Luigi Bocconi (Milan), Ezio Balarini joined Autogrill Group in 1989 and worked in various Autogrill subsidiaries in Italy and abroad...

Steve holds a Bachelor of Science degree in marketing from the University of Texas at Arlington. During his influential career, he served as Executive Vice President of Business Development where he oversaw business development...

Walter Seib is the CEO of HMSHost International; the world leader in creating dining experiences for travel venues, with nearly 600 stores in 41 airports, 33 train stations and 7 shopping malls across 19 countries in Europe, India, the Middle East and Asia Pacific.

Jane has been with MAG for over fourteen years and is currently Food & Beverage Category Manager for the group, where she delivers the food & beverage strategy for Manchester, London Stansted and East Midlands airports.

Ben has been with Manchester Airports Group (MAG) for over six years and is currently Retail Director for the group, where he leads the commercial retail strategy for Manchester, London Stansted, and East Midlands airports...

Lana Cramer is the Vice President of Corporate Marketing and Communications for SSP America, a division of SSP Group, a leading operator of food and beverage concessions in travel locations worldwide. With SSP America for 7 years...

Chef Cristina Bowerman, the only female chef with 1 Michelin star in Rome, was born in Cerignola a small town in Puglia, Italy. After starting her career in Law, she decided to move to San Francisco to continue her law studies.

Ms. Yvonne Kam is the granddaughter of Mr. Kam Shui-fai, founder of the famed Yung Kee Restaurant. She is currently the CFO of Yung Kee Restaurant Group Limited overseeing the financial operations and participating in daily management.

As two of Philadelphia’s most prominent and ambitious businesswomen, Chef Marcie Turney and Valerie Safran have worked tirelessly over more than a decade to transform the once-desolate strip of 13th Street into a trendy neighborhood now known as “Midtown Village.”

Pat Murray is SSP America’s Executive Vice President and is charged with developing and growing the company’s portfolio across North America.

Mark is currently CEO of SSP’s Asia Pacific and EEME regions which covers Australia, Thailand, Hong Kong, Singapore, Malaysia, Philippines, China and India, as well as a number of other markets...

Jeremy Fennell is CEO of Continental Europe, which covers the Nordics, Frabel, DACH and Spain.

Neil joined SSP as the Chief Operating Officer for the UK and Ireland in January 2017. Prior to this he spent three years working in Private Equity as an Operating Partner for Lyceum where he supported the business development and growth of the F&B brands in their portfolio.

Zenola Campbell serves as the Vice President of Concessions at Dallas Fort Worth (DFW) International Airport. Ms. Campbell develops strategies that focus on maximising revenues...

Martin Moodie created The Moodie Davitt Report (then called The Moodie Report) in 2002, driving it to prominence from a start-up to the leading provider of business intelligence for the travel retail and airport commercial revenue sectors.

Dermot Davitt is one of the most experienced editors and commentators working in the travel retail media. He joined what was then The Moodie Report in April 2006 as Deputy Publisher...

Hannah is Brands Editor & Digital Marketing Manager at The Moodie Davitt Report. She was formerly Fashion, Beauty & Social Media Editor, having joined the company in July 2019.

Kevin Zajax is CEO of Ground Control, specialist business advisory for airports and stadiums as well as retail and F&B brands.

Nick spent his entire career in the hospitality business, spending 26 years, prior to his retirement 2 years ago, with SSP.

Heidi gives voice and leadership to Sales and HR excellence for Luxury Retail. Her no-nonsense approach has proven savvy, effective and genuine.

Marcus Griffin is an experienced Global HR executive & has worked in the Travel Retail sector for over 20 years with both Aer Rianta International & Dufry.